Relax and Have fun!
- All patrons of Timberfell must be 21 or older and have a valid membership. A photo ID is necessary at time of membership application. Membership card and photo ID are required at time of check-in for each visit.
- Guests in rooms/cabins/tent/rv sites are allowed to use the property on the check-out day as long as your site has been cleared.
- Tennessee state sales tax (9.75%) and Greene County local motel tax (7%) apply to all rates.
- All guests must check-in. All guests will be gave a wristband at check-in.
- Full campsite fee payment is due upon the arrival of the first person on the reservation.
- Camping is an outdoor experience; therefore, we do not give refunds due to the discomfort of nature, weather or early departures.
- Wristbands MUST be worn at all times. A replacement band is available provided you return the broken band to the registration desk.
- Any day pass guest who stays over the allotted time will be charged an additional day pass rate or overnight camping rate. Please let us know in advance if this is your intention.
- Vehicle limit at site is one. Any additional vehicles must be parked in a parking space except for unloading and loading on days of arrival or departure.
- Please obey the 5MPH speed limit in the campsite areas at all times. The speed limit on the access road is ranges from 10 to 15MPH.
- Golf carts are permitted, please refer to our golf carts page for more information.
- Pets are permitted. Please refer to our pet policy.
- Legitimate service animals must be cleared through campground owners.
- Please use the designated smoking areas around the recreation area. Smoking, vaping and the use of hookah are all considered the same. No smoking will be allowed inside the clubhouse, café, lanai or dance club. Please refrain from smoking from within 15 feet of any entrance area. To preserve our natural setting, please dispose of your cigarette butts in an ashtray or proper container.
- Please recycle your bottles and cans. Trash and recyclables should be deposited in the appropriate collection bins.
- No illegal activity is allowed. No drugs, fireworks, firearms, or any weapons of any kind are allowed. Firearms include BB, pellet and paintball guns.
- Racism and discrimination have no place at Timberfell Resort. All guests are expected to treat each other as equals. Any guest who fails to comply with this policy is not welcome.
- No symbols of hate, discrimination or racism are allowed. Confederate flags, Nazi swastikas or any other supremacist symbols are prohibited.
- All areas of the property except the inside dining room are clothing optional.
- No public sexual activity is allowed.
- Any behavior which is deemed violent or overly offensive will result in immediate removal from the property and loss of membership. If you would have to apologize for it later… it’s not allowed.
- Please gain permission before photographing or video recording any guests. Do NOT post photos taken at Timberfell Resort if you don’t have permission of all the people in the photo.
- Please swim in designated areas only. Swimming in the ponds are prohibited.
- In the event of emergency, fire or security issue, please contact a member of Timberfell staff immediately. A first aid kit is available at Guest Services and at each bathhouse.
- Please report any damage or maintenance issues to Guest Services immediately.
- Please use our laundry facilities. Wash lines at your site are not allowed.
- Dish washing should be done in designated sinks at our comfort stations.
- Campsite quiet hours are 11PM to 8AM. Please respect your fellow campers.
- Do not attract or feed any wildlife. No hunting is allowed on the property.
- Please do not cut any trees on the property – alive or dead. Seasoned and split firewood is available at the camp store.
- Please control the height of your campfire. Do not use gasoline or other dangerous liquids. Do not burn plastic, garbage or leaves. Never leave your fire unattended. Douse with water before leaving your site or going to bed.
- Please refrain from adding harsh chemicals to your holding tanks. Our septic system relies on bacteria to work properly. To prevent clogs, let your holding tanks fill before emptying into our septic system.
- Vendors must be pre-approved and arranged through management prior to entering the campground. No business activity from your campsite is permitted without written permission from campground owners.
- Fundraising efforts at the campground must be pre-approved through camp management. To protect the integrity of all fundraising efforts, informative documentation of the charity or QR codes to the charity’s website must be displayed at every collection point or on the person(s) conducting the fundraising. All monies raised must be turned over to campground management within 48 hours after the event. Timberfell will send the donation to the charity.
- When hiking, do not trespass on adjoining property.
- All guests MUST shower with soap prior to using the spas. Absolutely no sexual activity is allowed in the spas.
- For cancellation, please refer to our cancellation policy.
- Follow all posted rules. Posted rules take priority over these or other printed rules.
- Any exceptions to these policies must be made in writing by campground ownership.
Reservation Contract Policy
BY COMPLETING YOUR RESERVATION YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS:
BE ADVISED WE NEVER GIVE REFUNDS - EVER!
PLEASE READ ALL INFORMATION AND MAKE YOUR SELECTION.
GATE CLOSES AT 9 PM ON WEEK DAYS AND 10 PM ON WEEKENDS. YOU MUST ARRIVE PRIOR TO THIS TIME.
WEEKENDS HAVE A 2 NIGHT MINIMUM AND HOLIDAYS A THREE NIGHT MINIMUM. When checking in we require that you have available for review a valid picture ID(state issued ID or Passport) showing your date of birth. You must be 21 years of age or older to be a member of Timberfell Resorts. Photo copy, picture on phone of ID willl not be accepted. Tabs must be closed before guest departure. If you do not close tab upon departure your tab will be processed for you with a 20% gratuity added to tab. We will not be able to refund/adjust closed tabs after departure. So please close tab before departure. You must agree to the membership rules as stated on our membership form. We are a private membership facility. All staff, Seasonals, and Guests pay a yearly membership fee, currently $20.00 plus tax each to be a member. No illegal drugs of any kind permitted on premises. NO SEX IN PUBLIC AREAS this is strictly enforced. All Buildings, including private rooms and cabins, are smoke free. Photographs of people must have approval of all people in the photo including groups/background people. No use of drones on property. No glass permitted at pool. Health Dept. Regulations Require: No pets permitted in the pool area, bathrooms, dinning venues, or general store areas. Shorts and shoes are required in dinning venues. No unnecessary driving permitted around the grounds. Please inform the staff if you have difficulties with mobility and/or traveling about the property. Once you arrive, your car should be parked until you leave the property. Golf cars are avaliable for rental from C&C Golf Cart Rentals. Please stay on Timberfell's property at all times by not trespassing on any neighboring property. Timberfell Resorts Inc. Cannot accept responsibility for accidents, injuries, or loss of personal items. Charges will be applied for any and all damage to Timberfell. Property, or tabs not paid in full at check out. Management reserves the right to revoke membership at any time without notification. All check-ins MUST arrive after 2 p.m. and before 9 p.m. Check out is 11 a.m. on day of departure. You are welcome to continue use of the pool and other amenities on your departure day. All individuals in your party must check in and check out at the main office . No Exceptions! All individuals must be pre-registered before they will gain access to the site. No shows will be charged for the full amount of their Reservation. You will forfeit deposit if canceling within 14 days of your scheduled arrival. Pets are not permitted in any of the rooms - We do love Pets and they are permitted in cabins at a small fee per night, and free at all tent Sites. You must have your updated pet immunizations readily available during your stay. Pets must be on a leash at all times, kept out of flowerbeds, and must be cleaned up after. Excessive barking from pets will not be tolerated. If your dog is aggressive please do not bring on property. We will not disturb guests in the rooms or cabins for housekeeping once they check in. We will gladly perform housekeeping at the guests request.
MAIN OFFICE: Located pool side, First Level 9:00 AM - 5:00 PM Weekdays 9:00 AM - 7:00 PM Weekends
DINING AND BARS: Please refer to our website for locations and times. Hours are subject to change.IMPORTANT: WE RESERVE THE RIGHT TO MOVE YOU TO ANOTHER ROOM IF AN ISSUE OCCURS WITH YOUR ROOM. We will try to place you in a like-to-like room however the room you get placed in could be a lesser room (sleeper) or it could be a higher cost room (luxury). For moves that go down in cost you will receive a refund for the diverence. For rooms that go higher you will not be charged more.
For rooms that have issues, such as maintenance or construction delays there are no refunds. We will try our best to accommodate.
If you check-in (even at self check-in) and decide to leave immediately there are no refunds. We honestly have no clue on how long you stayed after you checked in.
In compliance with our Cancellation/No Show Policy, your deposit will be forfeited, should the named party for the reservation: 1.) Cancel within 14 days of the Arrival Date you will forfeit deposit and not receive any credit for future use. 2.) Cancel prior to 14 days will receive credit for future stay use, black out dates apply. 3.) Cancel within 3 days of booking you will receive full refund except when reservation is within 3 days of Arrival Date. 4.) There is a $25.00 change fee for any changes to reservations. 5.) No Show – Failure to arrive or cancel the reservation prior to the Arrival/Check-In Date you would forfeit deposit and remaining balance of reservation. You will be charged full amount of reservation. You will not receive any credit for future use. 6.) No refunds for early departure. 7.) Full details on website. Directions to Timberfell can be found by accessing our website at www.timberfell.com and clicking on map & directions. Thank You, TIMBERFELL RESORTS The Mountains Best Mens Resort 2240 Van Hill Road Greeneville, TN 37745 Phone: 423-234-0833 E-Mail: timberfellresorts@gmail.com Web: www.timberfell.com Facebook: Timberfell, Friends of Timberfell Lodge Twitter: Timberfell CELEBRATING OUR 46th SEASON 1978 – 2024