Anti-Racism Policy

Anti-Racism and Anti-Discrimination Efforts

Timberfell has rules and policies to maintain a safe and enjoyable experience for our guests. Adherence to these rules, including non-discrimination against any person or group, is an expectation of all guests and employees.  Racism and discrimination have no place at Timberfell.  All guests are expected to treat each other as equals.  Any guest who fails to comply with this policy is not welcome.  No symbols of hate, discrimination, or racism are allowed.  Confederate flags, Nazi swastikas, or any other supremacist symbols are prohibited.  Political signs are prohibited.

Timberfell stands committed to this work to make our facility, website and social media feeds discrimination-free and anti-racist places.  Our eyes and ears are open to improving the experience for all our guests.  If you experience racism, discrimination or are mistreated in any way at Timberfell or on our social media pages, we encourage you to contact our team directly and immediately.  Your report will be reviewed, and swift action will take place.  

The key to improvement is the reporting of violations.  Confidentiality will be maintained if you so choose.  Guests should not fear retaliation by anyone for their report.  That in itself is a violation that will be punishable in the same manner as described above.

To make a report, please go to the Guest Services desk and ask for a manager.  You can also call 423-234-0833 or send an email to